Cancellation and Refunds

Your comfort and satisfaction are my priority. I understand that unforeseen circumstances may arise, and this policy outlines the process for cancelling or rescheduling your online consultation and requesting a refund.

Please read the following terms carefully before booking your appointment.

Cancellation Policy

• You may cancel or reschedule your appointment at least 24 hours before the scheduled consultation time.
• To cancel or reschedule, please contact me directly via the contact form, email, or WhatsApp (details provided on the website).
• Cancellations made within 24 hours of the scheduled session are not eligible for a refund.
• Missed appointments without prior notice will be treated as "No Show" and are non-refundable.

Refund Policy

• If your cancellation request is received more than 24 hours before your scheduled session, a full refund will be initiated.
• Refunds will be processed within 3–4 business days of the cancellation approval.
• The refunded amount should reflect in your bank account or payment method within 7 working days, depending on your bank or payment provider.
• No partial refunds will be provided for sessions that are started and then ended early.

Need Help?

If you face any issues with booking, cancelling, or receiving your refund, please don’t hesitate to get in touch via email.